Please download the following software to start the remote control tool TeamViewer Quicksupport: 2. Ifile Mac Download. When the download is complete double click on the Teamviewer.dmg file (See the Teamviewer Dmg image - this is what the file looks like). It is probably located in your OSX --->Downloads folder.
Download Metacafe Videos Mac more. A blue & white window will open with the Teamviewer application in it (See Teamviewer Application image). Double click on the teamviewer application. If a window opens that alerts you to the fact that you are opening a file downloaded from the internet choose 'Open' (See Teamviewer Alert image). On your desktop, a Teamviewer QuickSupport panel will open with an 9 digit ID and 4 digit Password (See Teamviewer ID/PW image). Please send me the ID and PW you see in your Teamviewer panel. Please follow this step by step guide for downloading and installing Teamviewer.
If you encounter any difficulty please tell me at which step you are having trouble.